Business Locate Pty Ltd henceforth
referred to as Business Locate ("we", or "us") is committed
how we collect, use, disclose and protect your personal information with
respect to both the Business Locate website and Business Locate services. By
using the Business Locate website or services, you agree to the privacy
practices as described in this Policy, as modified from time to time by us.
For more information about privacy
issues in Australia and protecting your privacy, visit the Australian Federal Privacy
1. What is Personal
is information that specifically identifies an individual such as a name,
address, telephone number, email address, or other account number, and
information about that individual's activities when directly linked to that
person such as information about his or her use of the Business Locate website
or services. Personal information also includes demographic information such as
date of birth, gender, geographic area and preferences when such information is
linked to other personal information that identifies you. Personal information
does not include "aggregate" information, which is data we collect
about a group or category of products, services or people, from which
individual identities have been removed.
2. Personal Information
collects personal information in a number of ways, including, for example, when
you: (1) register and set up an account; (2) sign up for any of our emails; (3)
post a rating/review, or any other content on the Business Locate website; (4)
contact us by email, or (5) Make a transaction through our site. When you visit
the Business Locate website, some information is also automatically collected,
such as your computer's Internet Protocol (IP) address, your computer's
operating system, the browser type, the address of a referring web site, and
the time and date of your visit. We treat this information as personal
information if we combine it with or link it to any of the identifying
information mentioned above. Otherwise, it is used in the aggregate only.
information on Business Locate website visitors collectively, including which
sections of the site are most frequently visited, how often and for how long.
This type of information is aggregated, non-personal information and helps us
understand trends and our users' needs so that we can further improve the Business
Locate website and/or service. Business Locate also collects and uses some
information on an individual basis regarding your interaction with us.
o IP Addresses - Business
Locate's web servers collect the IP addresses of our users. These are mainly
used in an aggregate form to determine usage trends, however, they are also
used as another identifier, to help protect the integrity of the information on
Business Locate. For instance, if a particular business is reviewed
consecutively by the same IP address within a short time-frame, that might
prompt Business Locate to investigate to ensure that the reviews are legitimate
and based on actual customers' experiences.
o Cookies and Applets -
Cookies are small text files placed on your hard drive by a website you visit.
These files identify your computer and record your preferences and other data
about your visit so that when you return to the site, the site knows who you
with a better experience as these allow you to automatically log on everytime
you visit the Business Locate website (if you choose this option). Users who do
not wish to receive cookies can instruct their web browsers to refuse them.
4. Information Collected
on Business Locate Account Members
As part of
registering with Business Locate, either as a Member or as a Business, we
collect personal information about you in order to provide you, and other Business
Locate users, with a good service. Registration is completely optional, but
some functions require registration (for instance, submitting a review, or
editing your business information).
For members, the
Display Name you select, along with your suburb and a photo (if you upload one)
are the only pieces of information shown publicly on the Business Locate
website. In addition, other Business Locate users can see a list of the reviews
you've submitted, other members you've nominated as your friends, any advice
forum entries you've submitted, and any contributions to fundraisers (in the
form of reviews) you've made.
For businesses, the
Business Owners page tells you which information is publicly displayed.
5. Information Collected
from Reviews & Other User Content
You can publish
reviews, comments, advice forum entries, fundraisers, your business or member
profile, and other content to the Business Locate website. Your reviews are
displayed publicly, but you can opt whether or not you wish to remain anonymous
for each review you submit. When you do not choose to remain anonymous, other Business
Locate users can see your Display Name, your suburb (if you enter one), and the
photo that you upload (if you upload one). You can choose your own Display Name
so this can be as anonymous, or as identifying as you like. You can also change
your Display Name at any time (and this change will affect all past reviews you
have submitted, as well as all subsequent reviews). Your Display Name is also
shown automatically against any Advice Forum posts, comments to reviews,
fundraisers, and any other content that you post on the Business Locate
Business Locate, and
our licensees, can republish your content as described in the Business LocateConditions of Use. We publish reviews,
business, fundraiser and other content and aggregate these to provide the Business
Locate website and service.
6. Information Collected
When you send emails
to other Business Locate users through the Business Locate website, your email
will not include your email address, but will send a separate email to the
user's email account with a link to the email you sent on the Business Locate
website. However, the contents of that email are stored against your profile
and become part of your personal information.
When you send emails
to Business Locate through the Contact Us page or other contact page, or
through any email program, we will have access to your email address, as well
as the content of that email.
7. Control of Personal
We give you the
opportunity to opt-out of receiving communications from us and to view and
correct your own personal information.
o If you do not want to
receive email from us, you can; (a) click on "My Profile", and then
"MyAlerts" and alter your preferences accordingly; or (b) follow the
opt-out instructions at the bottom of any email you receive from us.
o If you want to view
or correct your personal information, you can access your information online by
clicking the "My Profile" link.
8. Data Changes
If you change your
personal data or content, we usually update our databases immediately, however,
some data may update more slowly, and some old data may remain in our archives
and records. Also, we may be unable to propagate changes to any partners who
receive your data or content.
9. How We Use Personal
In general, we use
personal information to process your requests and provide you with service,
verify that any reviews or other content you post is genuine and legitimate, or
to inform you about products or services that we think will be of interest to
you. When we use personal information in our marketing efforts, we provide you
with options to opt-out of these types of communications and do not disclose
your information to third parties, except as described in this Policy. Personal
information provided online may be linked together or merged with other
personal information so that we may better understand your needs and inform you
about our products or services and those of our partners. In addition, if we
receive information from third parties with whom we have business
relationships, we may combine this information with the other personal
information we maintain about you. In either case, this Policy governs this
information. We absolutely do not transfer or sell your information for
inclusion on third party email or other marketing lists.
We have put into
place reasonable security measures in an effort to protect personal information
while it is under our control. All personal information relating to our users
is stored in a secure environment. Your account information, including your
email address, is accessible online only through the use of a password. To
protect the confidentiality of personal information, you must keep your
password confidential and not disclose it to any other person. You are
responsible for all uses of Business Locate from your account. Please advise us
immediately if you believe your password has been misused.
11. Children's Privacy
The Business Locate
website is not designed for children under the age of 18, and we will not
intentionally maintain information about anyone under the age of 18.
12. Sharing of Personal
We do not sell, rent
or share personal information with third parties without your prior consent
except in the limited circumstances described in this Policy. We may share
personal information with third-party vendors who assist us in performing
functions necessary to operate our business. These functions may include, without
limitation, Website hosting, credit card transaction processing, and data
entry. We limit the information shared with our third-party vendors to that
which we believe is necessary to carry out those functions. Moreover, we
require them to comply with our privacy practices, and not to use the
information for other purposes except as required by law. We are not
responsible for any failure on their part to comply with our privacy practices,
nor are we responsible for any additional information you provide directly to
these parties, and we encourage you to become familiar with their practices
before disclosing information directly to them.
In addition, we may
disclose personal information when we believe that we are lawfully authorised
to do so, or that doing so is reasonably necessary to comply with legal
processes or authorities, respond to any claims, or to protect the rights,
property or personal safety of Business Locate, our users, our employees or the
public. Information about our users, including personal information, may be
disclosed or transferred as part of, or during negotiations of, any merger,
sale of company assets or acquisition. Please keep in mind that if you directly
disclose personal information when posting reviews or other content to the Site,
this information may be collected and used by others. You agree that we shall
bear no responsibility for any such disclosures. We recommend that you exercise
caution in giving out personal information to others in public online forums.
We welcome your
would like to contact us for any reason, please click here for our contact details.
14. Policy Changes
From time to time, Business
updated on this website.
15. Further Privacy
For more information
about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.